Privacy Policy
Last updated: September 28, 2026
WIS Biotech (Shandong Wisdomesty Biotech Co., Ltd) respects your privacy. This Privacy Policy explains how we collect, use and protect information when you visit www.wis-biotech.com or submit a business inquiry.
Information we collect
When you request a quotation, product information, samples or technical documents, we may collect your company name, contact name, business email address, phone or WhatsApp number, country or region, product and grade requirements, quantity, packaging preference, destination, Incoterm, document requests and any other information you provide.
We may also receive limited technical information automatically, such as IP address, browser type, device information, pages viewed and cookie preferences.
How we use information
We use inquiry information to respond to your request, prepare quotations, confirm product specifications and applicable documentation, arrange samples or commercial supply discussions, provide customer support, maintain business records and protect the website from misuse.
Legal bases
Where GDPR applies, we process information with your consent, to take steps requested by you before entering into a contract, to comply with legal obligations, or for our legitimate interests in operating and securing our business.
Analytics and cookies
With your consent, this website uses Google Analytics 4 to understand aggregated website use and improve our content and services. We use a consent banner to manage non-essential cookies. You can change or withdraw your cookie preferences at any time through the cookie settings available on the website.
Service providers and international transfers
We may use carefully selected service providers for website hosting, security, content delivery, email delivery, analytics and website administration. These providers may process information only as needed to provide their services. As an international business, information may be processed in countries outside your country of residence; where required, we take appropriate measures to protect it.
Retention
We retain information only for as long as necessary for the purpose for which it was collected, to manage our business relationship, or to meet legal and record-keeping obligations.
Your rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also have the right to complain to your local data-protection authority.
Contact
For a privacy request or question, please use our Contact Us page or email [email protected]. Please include enough information for us to identify and respond to your request.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the revised date.